Return & Refund Policy – Luxttier

Last updated: January 2026

1. Overview

At Luxttier, customer satisfaction is our priority. If your product arrives damaged, defective, or incorrect, we are here to assist you.

2. Return Window

You may request a return or refund within 14 days from the delivery date.

3. Eligibility

• The item must be in original condition
• Proof of purchase is required
• Returns are only accepted after delivery

4. Defective or Damaged Products

If your item is defective or damaged, you must provide photo or video evidence.

Once confirmed, you may choose:

• Free replacement (no return required)
• 30% refund without returning the product

5. Full Refund Returns

For a full refund, the item must be returned to our warehouse at the customer's expense.

6. Cancellation Policy

Orders can only be canceled after delivery and return of the product.

7. Refund Processing

Approved refunds are processed within 5–10 business days.

8. Contact

Email: support@luxttier.com